The RMH only accepts referrals from the social services department at the hospital where the patient is being treated. It is the responsibility of the social worker to pre-screen the family to ensure that they meet requirements. If the family is eligible to stay at the RMH, the social worker will then make a referral request. A referral does not guarantee that a room will become available. A referral simply places the family on the waiting list. If or when a room becomes available, the RMH will contact the social worker. The social worker will then contact the family and give further instructions about checking into the RMH.